AGB
Last updated: May 1, 2026
OilStick is a store operated by Tangled Filament, a brand created by Slant 3D. Throughout the site, the terms “OilStick,” “we,” “us,” and “our” refer to Slant 3D or any of its subsidiaries.
By visiting our website, purchasing products from us, or otherwise using our store, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website or purchasing our products. If you do not agree to these Terms, you should not use our website or purchase from us.
1. Our Store
OilStick sells 3D printer maintenance products, accessories, and related goods. Our store is powered by Shopify, which helps us operate our ecommerce storefront, process payments, and provide related services.
We reserve the right to update, change, suspend, or discontinue any part of the website, products, services, prices, or availability at any time without notice.
2. Eligibility
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the consent of a parent or legal guardian.
You may not use our products or website for any illegal or unauthorized purpose.
3. Product Information
We do our best to display product descriptions, images, pricing, availability, and other information accurately. However, we do not guarantee that all information on the website is complete, current, or error-free.
Product images are for illustrative purposes and may differ slightly from the actual product due to packaging changes, lighting, screen settings, production variations, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted. If an order is affected by an error, we may cancel the order and issue a refund.
4. Product Use
OilStick products are intended for general 3D printer maintenance and similar light mechanical lubrication uses.
You are responsible for determining whether a product is appropriate for your equipment, materials, and use case. Always follow your equipment manufacturer’s maintenance instructions.
We are not responsible for damage, contamination, failed prints, machine issues, personal injury, property damage, or other losses caused by misuse, over-application, use on incompatible materials, modification of the product, failure to follow instructions, or failure to follow applicable equipment maintenance guidance.
Product descriptions, performance claims, estimated lifespan, and usage guidance are provided for general informational purposes. Actual results may vary based on printer type, maintenance frequency, application amount, environment, and use case.
5. Orders
When you place an order, you agree to provide current, complete, and accurate purchase, shipping, billing, and account information.
We reserve the right to refuse, cancel, limit, or modify any order for reasons including suspected fraud, abuse, payment issues, inventory errors, pricing errors, incorrect product information, shipping restrictions, or violation of these Terms.
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
6. Pricing and Payment
Prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, shipping rates, and product availability may change at any time without notice.
Payment is processed through Shopify and/or third-party payment processors. By submitting payment information, you represent that you are authorized to use the selected payment method.
We are not responsible for fees charged by your bank, card issuer, payment provider, or other financial institution.
7. Shipping and Delivery
Shipping options, rates, and estimated delivery times may be shown at checkout or on the product page. Delivery times are estimates only and are not guaranteed unless expressly stated.
We are not responsible for delays caused by carriers, weather, incorrect shipping information, customs processing, failed delivery attempts, or events outside our reasonable control.
You are responsible for providing a complete and accurate shipping address. If an order is returned, delayed, lost, or misdelivered due to an incorrect or incomplete address, we may be unable to issue a refund or replacement.
If your package is lost, damaged, defective, leaking, or incorrect, please contact us at angled@slant3d.com so we can evaluate the issue and make it right according to our Refund & Replacement Policy.
8. Refunds and Replacements
Refunds and replacements are governed by our Refund & Replacement Policy.
We do not accept physical returns unless we specifically request one. For eligible order issues, we may offer a refund or replacement at our discretion.
We may request your order number, photos, packaging information, or other details to help us evaluate the issue.
9. Promotions and Discount Codes
Promotions, discount codes, bundles, and special offers may be subject to additional terms, limitations, expiration dates, or availability restrictions.
We reserve the right to modify, cancel, or refuse promotions at any time, including in cases of suspected abuse, technical error, or unintended use.
10. Third-Party Services
Our website may use third-party tools, apps, services, links, or integrations, including Shopify, payment processors, shipping providers, analytics tools, advertising platforms, and social media platforms.
We are not responsible for third-party websites, services, content, policies, or practices. Your use of third-party services may be governed by their own terms and privacy policies.
11. User Content
If you submit reviews, photos, comments, feedback, suggestions, testimonials, social media tags, or other content to us, you grant us a non-exclusive, worldwide, royalty-free right to use, display, reproduce, modify, publish, and share that content in connection with our business, marketing, website, social media, and advertising.
You represent that you own or have the necessary rights to submit that content and that it does not violate the rights of any third party.
We may remove or refuse user content at our discretion.
12. Intellectual Property
All website content, including text, images, graphics, logos, product names, designs, videos, icons, layout, and branding, is owned by or licensed to us and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, exploit, or use our content or branding without our prior written permission.
13. Prohibited Uses
You agree not to use the website or our products:
- For any unlawful, fraudulent, abusive, or unauthorized purpose
- To violate any applicable law or regulation
- To infringe on our intellectual property rights or the rights of others
- To interfere with or disrupt the website, store, servers, or security features
- To scrape, harvest, or collect information from the website without permission
- To submit false, misleading, or inaccurate information
- To transmit malware, spam, or harmful code
- To abuse promotions, refunds, replacements, chargebacks, or customer support
We reserve the right to terminate or restrict your access to the website or cancel orders if we believe you have violated these Terms.
14. Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis, except as expressly stated by us or required by applicable law.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some of these limitations may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law, OilStick, Slant 3D, Tangled Filament, and our owners, employees, contractors, affiliates, suppliers, service providers, and partners will not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages, including lost profits, lost revenue, lost savings, lost data, failed prints, equipment downtime, machine damage, or replacement costs arising from your use of the website or products.
Our total liability for any claim related to your use of the website or products will not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
16. Indemnification
You agree to indemnify, defend, and hold harmless OilStick, Slant 3D, Tangled Filament, and our owners, employees, contractors, affiliates, suppliers, service providers, and partners from any claim, demand, loss, liability, damages, or expense, including reasonable attorneys’ fees, arising from your violation of these Terms, misuse of our products, violation of applicable law, or infringement of any third-party rights.
17. Privacy
Your use of our website and store is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.
18. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website or purchase of products after changes are posted means you accept the updated Terms.
19. Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles, unless otherwise required by applicable law.
20. Contact Information
Questions about these Terms should be sent to us at:
Email: support@slant3d.com
Business name: Slant3D / Tangled Filament / OilStick